Shipping policy
Shipping Policy
Thank you for shopping with LUXEMBLE. Here's what to expect once you place an order.
Order Processing
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). During peak seasons or promotions, processing may take a little longer. You'll receive a confirmation email when your order is placed and another with tracking information once it ships.
Shipping Times
- United States: typically 3-7 business days after processing
- International: typically 7-20 business days after processing, depending on destination and customs
Delivery times are estimates and are not guaranteed. Carrier delays, weather, and holidays can affect delivery.
Shipping Rates
Shipping costs are calculated and shown at checkout before you pay.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the responsibility of the customer.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us as soon as possible and we'll do our best to update it before your order ships.
Lost or Damaged Packages
If your tracking shows delivered but you can't find your package, or it arrives damaged, contact us within 7 days at support@luxemble.com and we'll help resolve it.
Contact Us
LUXEMBLE LLC
131 Continental Drive, Suite 305
Newark, DE 19713, United States
Email: support@luxemble.com