FAQ

Frequently Asked Questions

What size are the hats?

Our dad hats are one size fits most adults. The adjustable fabric strap with a metal slide buckle lets you tighten or loosen the fit easily.

What are the hats made of?

They're made from soft, premium cotton twill with an unstructured crown and a pre-curved brim.

Is the design printed or embroidered?

The black cat design is embroidered - stitched directly onto the hat for a clean, long-lasting finish.

How do I care for my hat?

Spot clean or hand wash in cold water and air dry. Do not bleach, machine dry or iron directly on the embroidery.

How long does shipping take?

Orders are processed in 1-3 business days. US delivery typically takes 3-7 business days after processing; international orders typically take 7-20 business days. See our Shipping Policy for details.

Can I return or exchange my hat?

Yes - you can request a return within 30 days of delivery for unworn items in original condition. See our Return & Refund Policy.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number and link.

How do I contact you?

Email us at support@luxemble.com or use our contact form. We reply within 24-48 hours, Monday to Friday.